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Rideshare services like Uber, Lyft, Waymo, and BlackWolf have changed the way Atlantans get around — from late-night rides home from Midtown to quick trips to Hartsfield-Jackson. But more rideshare vehicles on the road means more crashes, leaving victims with serious injuries, medical bills, and lost income.
At Thompson Law, known as The Lion of Atlanta, we act quickly to investigate your accident, preserve evidence from the rideshare app, and hold the right parties accountable — whether it’s the Uber or Lyft driver, another motorist, or the company’s insurer. Our team knows the local roads, courts, and insurance tactics that shape these cases.
You don’t have to face this alone. Our Atlanta rideshare accident lawyers fight to maximize every dollar you’re owed for medical costs, lost wages, pain and suffering, and future needs — so you can focus on recovery.
Atlanta office: 1201 Peachtree St NE, Unit 2200, Atlanta, GA 30361
Free case review, 24/7: (678) 981-9022
We can start building your case in minutes — no appointment needed.
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Rideshare cases aren’t typical car accidents. Coverage can change by the minute depending on the driver’s app status, and insurers move quickly to limit payouts. You need a team that understands Uber/Lyft rules, preserves crucial app data, and pushes for the maximum recovery.
Georgia has strict deadlines for injury claims, and critical evidence (including app data) can be lost if you wait. The sooner you call, the stronger your case can be.
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Understanding what leads to rideshare crashes can help you protect your rights — and strengthen your claim if you were hurt. Many Uber and Lyft accidents share the same preventable causes:
When these factors cause rear-end crashes, T-bone collisions, rollovers, or head-on impacts, victims often face painful injuries, medical debt, and time away from work.
Our Atlanta rideshare accident attorneys know how to prove fault, gather evidence from the rideshare app, and fight the insurance companies to recover the compensation you deserve.
Taking the right steps immediately after a rideshare accident can protect your health, your legal rights, and your ability to recover compensation. Follow this simple checklist:
You have limited time under Georgia law to file a claim. Acting quickly strengthens your case and can make a big difference in the compensation you receive.
In a rideshare accident, liability depends on whether the Uber or Lyft driver was actively using the app at the time of the crash. The driver’s status determines which insurance policy applies — their personal policy or the company’s commercial coverage.
| Driver Status | Coverage That Applies |
|---|---|
| App Off (off duty) | Driver’s personal auto insurance is responsible. Uber/Lyft coverage does not apply. |
| App On (waiting for a ride) | Uber/Lyft provides limited liability coverage: $50,000 per person, $100,000 per accident, $25,000 property damage. |
| En Route (accepted a ride) | Full rideshare $1,000,000 liability policy covers injuries and damages. |
| On Trip (passenger in vehicle) | Coverage continues with $1,000,000 in liability + uninsured/underinsured motorist protection. |
Proving fault requires fast action — gathering app records, police reports, dashcam video, and witness statements. If the driver was logged into the app, this evidence can be the difference between a denied claim and a full settlement.
Our Atlanta rideshare accident lawyers investigate quickly to determine which insurance policies apply and build a strong case for maximum compensation.
We offer committed and determined legal representation for victims of rideshare car accidents, guaranteeing that you receive a fair settlement for your claim. Our team of Atlanta rideshare accident lawyers will construct a robust case backed by compelling evidence to help you obtain the compensation you rightfully deserve.
Modified comparative negligenceGeorgia uses a modified comparative negligence system (O.C.G.A. § 51-12-33). Insurers often overstate fault in Uber/Lyft crashes. Our team uses accident reconstruction, app data, and expert testimony to counter unfair blame. |
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Direct actions against insurers (updated in 2024)Georgia’s direct-action rules have evolved. Depending on the rideshare driver’s status and insurance carrier, you may be able to bring claims directly against an insurer. We evaluate carrier status, policy forms, and recent case law to pursue every available path to recovery. |
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Uber and Lyft provide different levels of coverage depending on whether the driver is offline, waiting for a ride, or transporting a passenger. The chart below shows how coverage works in Georgia. Knowing which policy applies can make the difference between a denied claim and a full recovery.
| Driver Status | Uber Coverage (View Policy) | Lyft Coverage (View Policy) |
|---|---|---|
| App Off (driver is offline) | No Uber coverage — driver’s personal auto insurance applies. Minimum GA coverage: $25K per person / $50K per accident / $25K property damage. | No Lyft coverage — driver’s personal auto insurance applies. Same GA minimums apply. |
| App On (waiting for ride request) | Third-party liability: $50K per person, $100K per accident, $25K property damage. | Third-party liability: $50K per person, $100K per accident, $25K property damage. |
| En Route (driver accepted trip) | Up to $1,000,000 in liability + collision/comprehensive (if driver carries own policy; $2,500 deductible). | Up to $1,000,000 in liability + uninsured/underinsured motorist coverage: $100K per person / $300K per accident. |
| On Trip (passenger in vehicle) | Coverage continues with $1,000,000 in third-party liability. | Coverage continues with $1,000,000 in third-party liability + full UM/UIM coverage. |
Because insurance companies often dispute coverage or try to shift blame, it’s critical to work with an experienced rideshare accident lawyer who understands these rules and fights to get you the maximum compensation available.
Get Help Navigating Insurance Coverage
If you were injured in an Uber, Lyft, or other rideshare crash, you may be entitled to
compensation that reflects the full impact of the accident on your health, finances, and future.
At Thompson Law, we fight to maximize every category of damages so you can move forward financially secure — and we have the results to prove it.
Prior results do not guarantee a similar outcome. Amounts below are gross recoveries unless noted; fees/costs may reduce net recovery. Every case is unique and depends on its facts, injuries, and insurance limits.
A rideshare crash can cause anything from minor aches to life-altering trauma. Knowing the most common injuries can help you take the right medical and legal steps after your accident.
Even if you feel fine after a rideshare crash, some injuries take hours or days to appear. Seek medical attention right away to protect your health and document your injuries for your claim.
Phillip Hairston was born and raised in Stone Mountain and now lives in Atlanta. Today, he represents victims of negligence in wrongful death, bus and trucking collisions,
A Georgia Tech graduate (Chemistry) with a J.D. from Washington University School of Law, Phillip
brings rare perspective: he defended corporations and general contractors early in his career —
insight he now uses to hold insurers and large companies accountable for Atlanta families.
car and motorcycle crashes, and serious injury cases. Whether your case involves MARTA, a school bus,
or a private charter, Phillip moves fast to preserve evidence, subpoena records, and maximize results.Credentials & Memberships
Real reviews from injured Georgians we’ve helped. Want more?
Kathy Poole
★★★★★
Daniel Valdez
★★★★★
Cartisha Sylvester
★★★★★
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If you were hurt while riding in an Uber, Lyft, Waymo, or other rideshare service in
Buckhead, Midtown, Downtown Atlanta, Sandy Springs, Decatur, College Park, or East Point,
our Atlanta rideshare accident lawyers are ready to help.
We know the local roads and traffic patterns—from the
Downtown Connector and I-285 to Peachtree Street and Ponce de Leon Avenue—and we use that insight to hold negligent drivers and companies accountable.
Whether your crash happened on I-285 near Sandy Springs, at a busy Midtown intersection, or during a late-night airport pickup, we’ll move quickly to investigate your case, secure rideshare app data, and fight for every dollar you deserve.
Looking for help after another type of accident?
Explore our full Atlanta Personal Injury page for more information on car, truck, pedestrian, and other serious injury claims.
Schedule Your Free Consultation Now
Call Us: (678) 981-9022
Atlanta Office: 1201 Peachtree St NE, Unit 2200, Atlanta, GA 30361
Free Case Review: We’ll listen, answer your questions, and map the next steps—today.
We understand how frustrating this can be. If the driver won’t share their information, write down their license plate, car make/model, and any rideshare decals or identifiers. Call the police to make an official report and notify the rideshare company through their app. Our team can step in quickly to preserve app data and protect your legal rights. Yes. If the driver was off-duty (not logged into the app), their personal auto insurance is typically responsible. We investigate the driver’s status at the time of the crash and make sure the correct insurance company is held accountable. It’s common for injuries like whiplash, soft-tissue damage, or concussions to appear hours or days later. See a doctor right away when symptoms appear — this medical documentation can make a huge difference in your case. Our lawyers use these records to connect your injuries to the crash and fight for full compensation. Yes. Pedestrians and cyclists hit by a rideshare driver are usually covered by the same insurance policies as passengers. Coverage depends on whether the driver was logged into the app and/or transporting a passenger. We’ll investigate and pursue every available source of compensation. Georgia follows a modified comparative negligence rule, meaning you can still recover damages if you were less than 50% at fault. Our attorneys work with accident reconstructionists and gather evidence to reduce your share of fault and maximize your recovery. No — Uber and Lyft do not pay medical bills as they come due. Instead, we work with medical providers and insurers to delay payment until your case is resolved, helping you avoid collections while your claim is pending. In most cases, your claim is filed against the driver and the company’s insurer, not Uber or Lyft themselves. However, in certain circumstances (such as negligent hiring claims), it may be possible to bring a direct claim. We’ll explore every legal avenue to maximize your recovery. Our firm works on a contingency fee basis — meaning you pay nothing upfront, and we only get paid if we win your case. This ensures everyone has access to quality legal representation, regardless of financial situation. Most cases resolve in several months, but complex claims involving serious injuries or multiple insurers can take longer. We work aggressively to move your case forward while making sure you receive the full value of your claim.What should I do if the rideshare driver refuses to cooperate after an accident?
Can I still file a claim if the rideshare driver was off-duty when the accident happened?
What if my injuries don’t show up immediately after the accident?
Can I file a claim if I was injured as a pedestrian or cyclist in a rideshare accident?
What happens if multiple parties are at fault for the accident?
Does Uber or Lyft pay medical bills upfront?
Can I sue Uber or Lyft directly after a crash?
How much does it cost to hire a rideshare accident lawyer?
How long does a rideshare accident case take?
Thompson Law charges NO FEE unless we obtain a settlement for your case. We’ve put over $1.9 billion in cash settlements in our clients’ pockets. Contact us today for a free, no-obligation consultation to discuss your accident, get your questions answered, and understand your legal options.
State law limits the time you have to file a claim after an injury accident, so call today.
